Privacy Policy

NoMoCo Privacy Policy
Last updated: 23 July 2025

NoMoCo (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This policy explains what we collect, how we use it, and the choices you have. It applies to all interactions with NoMoCo, including our studio at 62 North Street Nowra, our website, social media, booking platforms, events and email newsletters.

1. What we collect

Information you give us

Name, email address, phone number
Payment details (processed securely by our payment providers, not stored by us)
Health or injury notes you choose to share for safe class participation
Survey responses, feedback, testimonials

Information we get automatically

Basic device and usage data from our website (cookies, analytics)
Booking history and attendance via our scheduling platform (e.g. Momence)

Information from third parties

Referral data from partners (with your consent)
Social media interactions (likes, messages, tags)

2. Why we collect it

To register you for classes, workshops and memberships
To tailor movement guidance for your safety and goals
To send schedules, updates, newsletters and important service notices
To process payments and manage your account
To improve our services, studio operations and customer experience
To meet legal, tax and insurance obligations

3. Lawful basis (Australia and abroad)

We collect and use personal information in line with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles. Where applicable (for example if you are in the EU or UK), we rely on consent, contract necessity, legitimate interests or legal obligation as allowed under GDPR or similar frameworks.

4. Sharing your information

We only share what is necessary. Typical recipients include:

Service providers: booking and payment platforms (e.g. Momence, Stripe), email services (e.g. Mailchimp), analytics tools
Professional advisers: accountants, insurers or legal advisers where required
Authorities: if the law requires us to disclose information

We do not sell your personal information.

5. Cookies and analytics

Our website may use cookies and similar tools to remember preferences and understand how visitors use the site. You can refuse cookies in your browser settings, though some features may work less smoothly.

6. Data storage and security

We store data in secure cloud systems with restricted access. We take reasonable steps to protect your information from misuse, loss or unauthorised access. However, no method of transmission or storage is completely secure, so we cannot guarantee absolute security.

7. How long we keep it

We keep your information only as long as needed for the purposes outlined here, or as required by law. When it is no longer needed it is deleted or de-identified.

8. Your choices and rights

Access and correction: You can request a copy of your personal information and ask us to correct it if it is inaccurate.
Opt-out: You can unsubscribe from marketing emails at any time by using the link in the email or contacting us.
Health info: You can choose how much health information to disclose. Please note that withholding relevant info may affect our ability to keep you safe in class.
Deletion: You can ask us to delete your data where legally and operationally feasible.

To exercise any of these rights, contact us using the details below.

9. Children

Our services are generally aimed at adults. If we learn we have collected personal information from a child without appropriate consent, we will delete it.

10. Third party links

Our emails and site may link to other websites. We are not responsible for their privacy practices. Review their policies before sharing personal data.

11. Changes to this policy

We may update this policy from time to time. The latest version is always available on request or on our website. Material changes will be communicated via email or studio notice.

12. Contact us

NoMoCo – Nowra Movement Collective
62 North Street, Nowra NSW 2541 Australia
Email: hello@nomoco.com.au
Phone: 0483280513

If you believe we have not handled your information properly, you can also contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

Thank you for trusting NoMoCo with your personal information. We are here to answer any questions you may have.